Cancellation Policies
We understand that time flies, cars get flat tires, a child needs a last-minute ride to practice, and the boss won't let you out of work - and we're fine with that! In order to best serve our clients, please observe the following policies:
- You may cancel your appointment up to 12 hours prior to the session start time without a fee.
- No-calls or no-shows will result in pre-payment for the next service.
- Tardiness is tolerated, but taken from the session length; the full price of the session will be charged. (ie: 10 minutes late for a 60-minute session will be a 50-minute session).
- You may cancel your appointment up to 12 hours prior to the session start time without a fee.
- No-calls or no-shows will result in pre-payment for the next service.
- Tardiness is tolerated, but taken from the session length; the full price of the session will be charged. (ie: 10 minutes late for a 60-minute session will be a 50-minute session).
